OPORTUNIDAD

Customer Service Representative

Presencial

Tiempo completo

The Office Gurus

Acerca del rol

Do you enjoy helping people, solving problems, and knowing you made someone’s day a little easier? If you’re a good listener, communicate with confidence, and stay calm when things get challenging, this could be the opportunity for you. As a Customer Service Agent, you’ll be the person customers turn to when they need answers, solutions, or support. You’ll learn about products and services, solve real customer problems, and build communication and problem-solving skills that can take you far in your career.

・Handle customer interactions through phone, chat, or email.

・Listen to customers, understand their needs, and provide accurate information.

・Resolve questions, complaints, and issues efficiently and professionally.

・Find solutions while creating a positive customer experience.

・Accurately document customer interactions in our systems.

・Meet performance goals related to customer satisfaction, quality, efficiency, and schedule adherence.

・Escalate complex situations to the appropriate team when needed.

・Stay up to date on products, services, policies, and processes.

・Protect customer information by following compliance and data security guidelines.

AdaptabilidadAtención al clienteCall CenterComunicaciónServicio al cliente

Availability to work on-site

Availability to work on weekends

Attention to detail and commitment to doing things right

Ability to multitask and stay organized in a fast-paced environment

Adaptability and willingness to learn new products, processes, and technologies

¿Esto es para vos?

Beneficios

✓ 40 hours per week work shift. Work-life balance

✓ $700 monthly salary

✓ $100 extra bonus if you work on-site

✓ Extra bonus if you work weekends

✓ 20 days of vacation per year

✓ Training paid in full